Policies

Simple lang: what you get, how refunds work, and what we do with your info.

Terms

A ticket gives one person access to the live session and, when one is made, its replay. Please don't share your join link or account.
Recording, reselling or reposting webinar content without permission is not allowed. We may remove attendees who disrupt a session or break these terms.
If a session has to be moved, registered attendees keep their seat for the new date, or can ask for a full refund.

You can request a full refund up to 24 hours before the live start. Email riecodes.collab@gmail.com with your ticket number (your GCash Ref No., shown in My webinars).
Refunds aren't available within 24 hours of the start, after you've joined the session, or after you've opened the replay.
Approved refunds are sent back by GCash to the account that paid. Your seat is removed once the refund is recorded.

We keep your name, email address, and your orders and seats so we can give you access and contact you about webinars you registered for. We don't sell or share this with third parties.
You pay through your own GCash, Maya or bank app. We only keep the Ref No. you submit, to match it with the payment we received.
Sales pages count visits per browser session to measure interest. These counts aren't tied to your name or email.
To have your account and data deleted, email riecodes.collab@gmail.com.